Leverage Technology
With technology being the answer to most problems these days, why not implement an industry leading system approach.
Refine your Process
With Smartek in place, promote or mandate its use within your workforce by streamlining inductions, site access and much more.
Report on Efficiencies
Receive real time information with custom dashboards, and communicate on change with tailored reports.
How can we add value to your Healthcare operation?
Healthcare is one of the most regulated industries within Australia, and that’s why it’s so important to have tailored system in place to manage and create clarity around workforce operations. Ultimately, Smartek is a business management tool designed to relieve the pressures of regulation, management, reporting, security, safety and administration. Each of Smartek’s products perform a reliable and tailored function to compliment your requirements and management processes.
Smartek is an online system that can be easily used by NSLHD and contractors. It provides real time reports on compliance and inductions that can be made available to internal and external agencies, such as Workcover or for accreditation purposes. There are no on-going costs for NSLHD, and if other Local Health Districts implement Smartek, pre-existing services providers do not need to pay another fee to register. They only required to complete a site specific induction.
Smartek provides assurance that ANSTO has a single point of reference & source of truth for compliance monitoring of contractors/vendors. This is critical to ANSTO given the nature of our operations and overall site conditions. Smartek is the central source of truth, is very flexible, expandable and can be configured to suit business requirements. The application has excellent reporting capabilities and is user friendly. We can establish very quickly the compliance levels of our contractors. The overall functionality of Smartek suits our business requirements and we are aware of expanded functionality that we have not utilised. The application is operating at the optimal level for my business.
Smartek has provided Eldercare with a highly effective and efficient Contractor Management System. Their professionalism and responsiveness to Eldercare’s needs have been excellent during these unprecedented times. Smartek offers industry leading systems which are customisable and easy to use. The customer service team provide solutions which not only mitigate risk but are innovative in a sector with strict compliance standards.
City of Melbourne (CoM) has just extended the contract for Supplier Compliance Management Services with Barrington Group Australia (Barringtons) for the period of 2 years. The contract extension was granted in recognition of Barringtons having effectively provided the required services under this contract to the City of Melbourne. Barringtons have shown flexibility and a willingness to work on a number of continuous improvement actions, further developing their Smartek product to better cater for the evolving needs of the CoM procurement process.
The capabilities of Smartek have far exceeded our expectations. The ability to gather all subcontractors, employee details and compliances (insurances, industry white card, plant operator tickets) has been a useful tool for tracking and auditing purposes. The reminders for compliance requests and licenses have reduced our overall level of risk on our sites. The system has given us the opportunity to add new compliances which each contractor has to update. The contractor and his employees are protected and safer because at any given time we know who is compliant and who isn’t on any one of our sites.
Healthcare
System Insight
Access control is a major concern with any Healthcare facility, with hundreds of employees and contractors coming in and out daily. Smartek pairs access control measures with your compliance objectives in one seamless system and puts you in full control. Easily make changes to your operational requirements with immediate effect and let the Smartek team pick up the admin burden with our team of dedicated account mangers and vetting experts. Example, set your vaccination requirements and batch number, police checks and NPC certificates, our team will then review the uploaded contractor documentation and the Smartek system will green or red light access when the unique QR code is scanned. Smartek 'saves considerable time in chasing contractors... very clear, red no, green yes' - Cameron Haywood (NSW Health Nepean Blue Mountains LHD).
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Client Stories
Before Smartek, Bendigo Health was managing contractor compliance manually which was considered a “huge drain” on resources; after electing to go with Smartek, the system currently helps Bendigo Health manage legislative requirements around facility access and privacy. Bob Styner an Emergency Management Coordinator at Benigo describes their favourite feature about Smartek being the “Ease of sign in! It is almost contractor self-serve, most of our regular contractors walk in and swipe, we only have to check if the screen is red or green. If green, then they are free to continue.” The tailored system designed around Bendigo Health’s operation has saved the business significant time and resources through the simple and easy to use compliance and access management tool that is Smartek.
A manual paper-based system was used before the introduction of Smartek which was “horrendously time consuming, and difficult for the contractors. After Smartek was adopted, compliance has been simplified and automated with all reporting available making it easy to find what you need. George Astropalitis a Contracts Manager at Mater Health explains how his favourite feature of Smartek the scan is in and out module and how it aids in screening and improving staff and contractor levels of knowledge of work health safety through compulsory site specific inductions. George adds how “The people at Smartek are always available to help. Requests are actioned promptly and on the rare occasion that there is a technical issue, they work tirelessly to get it resolved”.
A problem that Nepean, Blue Mountains LHD had was not knowing if contractors were compliant in relation to certificates of currency as well as individuals not completing site inductions. The Smartek system saves considerable time in chasing contractors “very clear, red no, green go” as Cameron Haywood a Reliability Analysis & Improvement Manage at NSW Health stated. Cameron also goes on to say how the staff are very responsive to request and willing to help as well as “enjoying the ease of the system”. Smartek is not just another software but rather a dedicated team that’s job is to make yours easier.
